FAQs: shipping, return policy, how to purchase...


**Returns will be issued refunds in the form of a digital Gift Card**

  • Returns must be unworn, unwashed, and smell free with all tags attached. Please include your package slip with the return.  
  • We must receive your unwanted merchandise within 20 days of your order date for a full refund. Reduced and Sale items are final sale and cannot be returned or exchanged. Returns or exchanges after 20 days cannot be accepted. Please note: The original shipping charge is non-refundable and you will be responsible for paying your own shipping costs for any item (via any carrier) you return. 
  • If items are sent back past the return policy period, the customer is responsible for return postage.

Returns past the 20 day return policy you will not be accepted or store credited. 

International orders are allowed to return items 40 days from your order date.

Once your return is received and processed, we will email you your E-gift card that can be used on the website. 

NON-RETURNABLE ITEMS: The following items are non-returnable. 
  • All sale items
To return your product, mail it to:
Simply Stranded Boutique
PO Box 3036
Soldotna,AK 99669

If you wish to exchange your item for another size, you must return your unwanted item back to us. After we receive, inspect and approve your item for a refund, we will issue a store credit in the form of an E-Gift card that you will be able to use towards the item you wish to order. If you have any questions about exchanging, shoot us an email at simplystrandedboutique@gmail.com and we will be happy to help!